Research

Payments Modernisation: The Big Survey 2022

30 May 2022  |  584 downloads

How cloud, data-rich ecosystems and real-time digitisation are transforming the payments business This survey, conducted in early 2022, aimed to quan...

The Future of Payments 2022

27 May 2022  |  1140 downloads

The Cutting Edge of Digital Payments The Covid-19 pandemic and Russia’s invasion of Ukraine in 2022 has proven that the financial services...

Cloud, the Critical Component to Power New Business Models

11 Mar 2022  |  341 downloads

Today, every company is a technology company. No organisation can modernise products, deliver services, or meet customer expectations without harnessi...

ISO 20022: How banks can avoid becoming a cautionary tale

04 Mar 2022  |  551 downloads

Transitioning to the ISO 20022 financial messaging standard has been high on the agenda for financial institutions for several years, but as deadlines...

The Future of Embedded Finance 2022

28 Feb 2022  |  1156 downloads

Which European Stakeholders will Win or Lose? Momentum towards embedded finance has been building slowly but surely over the past decade, as demand f...

Getting tech right: Selecting the right software products to fulfil the digital demands of banking

31 Jan 2022  |  382 downloads

While the global pandemic may have been a shock to the system for incumbent financial institutions, it only served to reinforce the growing pressure t...

Open Banking Europe 2022 - What’s next for Open Banking?

18 Jan 2022  |  1213 downloads

Since the European Payments Services Directive 2 was introduced in 2018, open banking has come to mean different things to different participants. Pro...

Will banks use digital security as a post-pandemic differentiator?

17 Jan 2022  |  342 downloads

Banks large and small, old and new, have come a long way in a short amount of time. Prior to the pandemic there wasn’t a bank or financial...

The Future of Digital Banking in Asia 2022

22 Dec 2021  |  894 downloads

After the 2008 crisis, the financial services industry faced low interest rates, low credit growth, increased regulation, increased compliance require...

The Reinvention of Card Payments

17 Dec 2021  |  1177 downloads

Responding to Innovation: Where will the impact be? Payment innovation coupled with the pandemic's digitisation drive, is spurring card issuers t...

Future-Ready Payments Solutions: Remaining competitive with reusable technology

09 Dec 2021  |  776 downloads

Over fifty years ago, when the original payment pioneers built electronic funds transfer (EFT) platforms to enable card services, they had a single us...

Facing up to the Future: Biometric Automation in Banking

12 Nov 2021  |  452 downloads

The advantages of biometric authentication in banking over less secure passwords are now well understood. Biometric measures such as fingerprints and...

Addressing the Poverty Premium: A data-led approach

05 Nov 2021  |  288 downloads

Poverty premium is a term that means so much more than being charged more for certain products and lack of credit history; it can also equate to digit...

Open Banking powered by the Cloud, Democratising Finance at Scale

28 Oct 2021  |  536 downloads

As new business models emerge with recurring revenue in the innovative payments sector, traditional banks are looking to utilise open banking and open...

Prepare to Choose: 4 factors Banks must assess before committing to a SaaS Provider

22 Sep 2021  |  506 downloads

Most banks' digital transformation journeys are well underway, and the need to now deliver on their strategy milestones means that time is of the...

Managed Services: Helping Banks refocus on Innovation and Growth

03 Sep 2021  |  276 downloads

Key concerns such as security and compliance are often cited as barriers to banks adopting managed services. In fact, the managed model can deliver s...

Corporate Mobile Banking and the Road to Omnichannel

23 Aug 2021  |  335 downloads

Innovation is picking up pace in treasury management, but development is far from the fintech revolution that has replaced outdated technologies and s...

Stemming the tide of Social Engineering Scams with Behavioural Insights

06 Aug 2021  |  219 downloads

Fraud and cybercrime are always on the increase, evading the latest security conventions and morphing into a different approach, following the money....

From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

29 Jul 2021  |  203 downloads

During the Covid-19 pandemic, and ensuing national lockdowns, one of the key challenges for financial services professionals involved in customer or c...

Responding to Lending Disruption

27 Jul 2021  |  597 downloads

Building an ecosystem and new business models. The lending market has been ripe for disruption for some time - and now COVID-19 has exposed the lagga...

Driving successful Cloud Transformation

15 Jul 2021  |  333 downloads

Capital market firms face the challenge to evolve at pace with technology, so that they're able to innovate and adapt to the customer’s...

The Future of Payments 2021

23 Jun 2021  |  1427 downloads

The Road to Successful Digital Transformation. Every player that operates within the intricate ecosystem of financial services is at a tipping point....

The advantage of Machine Learning in preventing fraud

17 Jun 2021  |  388 downloads

Accurately identifying customer behavioural trends and proactively preventing payments fraud and other criminal activity at the outset can be done wit...

Identity verification’s integral position in evolving digital transformation

15 Jun 2021  |  326 downloads

Eliminating friction by enhancing onboarding processes with efficient identity verification is of paramount importance to the success of a financial i...