/payments

News and resources on payments systems, innovations and initiatives worldwide.

Miguel Ignacio Mas Palacios

Corporate Banking in 2022: An outlook on the industry

Miguel Ignacio Mas Palacios - Director of Global Corporate Banking, NTT Data
Discussion
It isn’t AI that’s biassed — it’s banks and VCs
Ketharaman Swaminathan

Ketharaman Swaminathan

  In his latest monthly newsletter, David Barrett, Founder CEO of Expensify, stated that Expensify is the only company that has succeeded with expense management software for SMEs. He was referring to the latest pivot to enterprises by Brex. Maybe SMEs ARE risky, expensive and difficult to serve? Looking left and right while crossing the road is a safety best practice or bias?? I've always wondered if skew is in the dataset and the analyst is merely surfacing the reality and not ating with any personal bias. I'm becoming more convined about that take after reading that SME lending has not changed in 30 years. If the bias was with banks, by now, alternatives to banks should have come up and grabbed the opportunity? Why has Brex pivoted away from SME??
What’s next for BNPL?
Ketharaman Swaminathan

Ketharaman Swaminathan

  Despite tectonic changes in technology, consumer behavior, alternative payments, blah blah blah, credit card industry has maintained its 3-4% MDR (in unregulated markets) through its entire 70 year history. Why won't BNPLs be able to sustain their 4-6% MDR for a similar period? I'm not among those who predict that BNPL will achieve dominance. That said, through the last 35 years of observing emerging competition to credit card, BNPL is the only credit card competitor that I think has some chance of putting a slight dent on credit card volumes.
What’s next for BNPL?
Leo Lipis

Leo Lipis

   Hi Ketharaman, Thanks for your comment. I welcome the debate and respectfully disagree. At least three of the big BNPL companies (Klarna, Affirm, AfterPay) made a loss in 2021 and I don’t think an MDR of 4-6% is sustainable in any case. Many of the business cases around BNPL services were created in a 0% or, at the very least, a low interest rate environment. Given how quickly interest rates and inflation are now rising in advanced economies, I am skeptical that business models that were built on these assumptions can survive without serious changes. Moreover, high inflation is squeezing both consumers and merchants, and the very target audience for BNPL services are also more likely than other target groups to be hit hard by inflation and are therefore more likely to struggle to make repayment. Add in the lack of regulation (and indeed looming regulation as the example of the UK shows) and the trend of consumers having multiple open BNPL accounts adds complicating factors. While I do think BNPL has a place in the future marketplace, I don’t think it will achieve the dominance that some predict.
Fraud prevention: The importance of technology in spotting security risks
Melvin Haskins

Melvin Haskins

  After four false positives using a VISA card I stopped using the card and moved to a Mastercard. I did not blame the business, but the fraud protection by the bank or VISA. I also found that Mastercard were very quick to discover a cloned card using my details and stopped it within minutes.