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Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar
In the wake of the Covid pandemic, fintech transactions rose by 13% and their volume by 11%, indicating significant industry growth. However, two years in, we are facing another new reality as the fin...
Fraud is widespread these days and not going away anytime soon. According to a recent industry report, 38% of UK retail sales will be done online by 2026. Moreover, by 2026 almost 40% of all retail c...
Wide-spread acceptance of chat-enabled support and instructional YouTube videos combine with an acute shortage of skilled employees to open the gates for video teller offerings. And the pandemic just ...
Despite significant investment, the financial sector still struggles to deliver consistently good experiences across the board. While some firms have made improvements in pockets, complete customer-ce...
In a previous blog article, I discussed how the judicious adoption and management of technical debt was a potential competitive differentiator and a key strategic business imperative for financial se...
The financial services industry has one of the highest rates of insider data breaches, costing on average $21.25 million in the past year alone. Whether it’s an employee acting with malicious intent,...
In 2017, the United Nations General Assembly declared 27th June as Micro, Small and Medium-Sized Enterprises Day (MSME Day) recognizing the economic and social contribution of these enterprises, which...
The cost-efficiency potential of the cloud is attracting banks and financial services companies to ditch their legacy platforms and modernise their systems with cloud technologies. This would have bee...
The observation that “The International nature of fraud is not just on the rise, rather it is endemic” sums up the Future of Fraud in a compelling and disquieting manner. There are no simple answers....
Bank branch networks continue to decline steadily. Consumer research shows that U.K. banks are cutting branches at a rate of 60 per month[1], and a similar pattern is apparent in many other countries...
Although we’ve seen increased appetite from banks globally to accelerate the pace of digital transformation over the last two years, many players have focused solely on updating customer-facing system...
INNOPAY’s Open Banking Monitor shows the efforts banks are making in expanding their API product offering (the ‘Functional scope’ axis) and in improving the experience for API consumers (the ‘Develope...